Support and safeguarding information for Families
Support Services available in Stoke-on-Trent & North Staffordshire
Safeguarding Policy including contact details of local authority safeguarding boards
Contact details for referring safeguarding concerns
If you wish to report a safeguarding concern about a child please contact:
Staffordshire:
First Response: 0800 1313 126
Office Hours:
Monday-Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm
Website https://www.staffordshire.gov.uk/reportconcern
Outside office hours: 0345 604 2886
Cheshire East:
Referral Team: 0300 123 5012 (Option 3)
Outside office hours: 0300 123 5022
Stoke-on-Trent:
Referral Team: 01782 235100
Email: SRT.Referrals@stoke.gov.uk
Outside office hours: 01782 234234
Shropshire:
Initial Contact Team: 0345 678 9021
Outside office hours: 0345 678 9040
Sources of Support
NSPCC
Children's charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
0808 800 5000 for adults concerned about a child (24-hour helpline)
Young Minds
Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
Mencap
Our advisors are available from 9am to 3pm, Monday to Friday.
You can get in touch by:
phoning 0808 808 1111
emailing helpline@mencap.org.uk.
Refuge
Refuge is committed to a world where domestic violence is not tolerated and where women and children can live in safety.
They aim to empower women and children to rebuild their lives, free from violence and fear. Providing a range of life-saving and life-changing services, and a voice for the voiceless.
Women's Aid
Provide expert training, qualifications and consultancy to a range of agencies. This includes professionals working with survivors or those commissioning domestic abuse services. Awarding a National Quality Mark for services which meet the quality standards..
Domestic Abuse
The 24 Hour National Domestic Violence Helpline on 0808 2000 247 (run in partnership with Refuge) and our range of online services, which include the Survivors’ Forum and The Hideout, help hundreds of thousands of women and children every year.